Workplace reso guarantee personal. Personal account reso guarantee

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Issue an electronic policy in RESO-Garantia. Instruction

Information technologies are becoming more and more part of our everyday life every year, simplifying and saving time for citizens in solving their daily tasks: making appointments with doctors, transferring meter readings, paying and viewing traffic police fines, and much more. In many ways, this is facilitated by the competitive struggle of organizations providing certain services to the population. In order to retain and attract new customers, companies are beginning to simplify the process of providing their services as much as possible by transferring their receipt online.

So, from July 1, 2015, changes in the law on compulsory third-party liability insurance began to take effect, thanks to which car owners can buy an OSAGO policy via the Internet. Thus, many large insurance companies created platforms on their sites that allow you to do this. The company and RESO-Garantia were no exception. It will just be about the process of obtaining an OSAGO policy online from this insurance organization.

It should be noted that anyone can buy such a policy, except for drivers who have just received their rights and brand new ones who have not yet been insured or owners under OSAGO agreements. They should contact the office directly for the first time.

Obtaining OSAGO in RESO-Guarantee is carried out in the personal account of the company. We present to you detailed instructions on entry, registration and work in your personal account.

Filling in general data under the insurance contract

Filling in the data of the Insured

Filling in the data about the owner of the vehicle

OSAGO calculator

Using the calculator, you can effortlessly calculate the preliminary cost of the insurance premium under the OSAGO policy provided by the RESO-Garantia insurance company. And only then, after evaluating all the pros and cons, decide whether to buy a policy in this insurance organization or choose another one.

To go to the calculator, click on the button:

Step 1: Personal Account - Login/Register

To go to the personal account of the RESO-Garantia company, click on the button:

The following window will open in front of you:

Step 2: Personal account - Registration

Enter your personal information:

Name and gender.
Mobile phone number, birthday, series and number of the Russian passport.
Registration address by clicking on search. The indication of the address in the directory is done step by step by selecting the region, city and street.

We add information about the house and apartment in the address using manual entry.
After reviewing clause 1 of the Directive of the Central Bank No. 3648-U, we put “V” if we agree to the processing of personal data.
We enter the characters written in the picture.
After filling in all the fields, click "Check data". At this stage, your information will be verified by the PCA.

Possible errors when checking information:

To solve the error, you need to open the login form again and try to retype the username and password again. If the login fails, recover the password using the appropriate function.

This error says that the data you entered does not match the data in the PCA. To eliminate the error, you need to contact the office of the insurance company under your last OSAGO agreement to update your personal information.

In addition, this error may mean that you were not previously a policyholder in any Insurance organization, in other words, get an insurance contract for the first time. So you need to apply directly to the office of "Reso - Guarantees" to issue a printing form for OSAGO.

Click to register.
Click to return to the login form Personal Area.

Step 3: Registering a new user after successfully verifying the data in step #2

Login - set automatically by the phone number entered in Step 1. The login can be changed to any combination of English letters and numbers acceptable by the system.
Enter the password that will be used to enter the Personal Account.
Re-enter the same password as in step 2.
Specify E-mail (it will send you the OSAGO policy number.
Click to receive a one-time password via SMS.
Enter the one-time password sent via SMS.
Click to confirm your registration.
Click to change the previously specified data.

Step 4: Policy list form in the Personal Account

Information about current OSAGO policies:

Attention! Prolongation of OSAGO is done at least 60 days before the end of the insurance period, but no later than the date of its expiration.

If you are not a Client of the Company, then you can make a new OSAGO policy by clicking "Issue a policy" ().

Step 5.1: Renewal of the OSAGO SPAO RESO-Garantia contract

Attention! In the policy renewal option, you can edit only the period of use of the car, the data of the diagnostic card and the list of drivers ().

Data on the insured, owner and vehicle are transferred from the extended policy and can only be changed by contacting the nearest RESO-Garantia office.

Step 5.2: List of fields available for editing when renewing the OSAGO contract with SPAO "RESO Garantiya"

When prolonging the contract, you can specify no more than 3 periods of using the vehicle.

By default, the insurance period is set to one year.

To renew the policy, if necessary, you must specify information about the current diagnostic card.

Select a document type.
Enter the diagnostic card number.
Choose an end date
Select the date of issue of the DC.

In addition, it is possible to change the list of persons admitted to driving the vehicle.

To add a new driver, click Add.
Enter the driver's last name.
Enter the Driver's Name.
Enter the driver's first name.
Enter the date of issue of the first driver's license.
Specify the driver's license series.
Enter your driver's license number.
Select the gender of the driver.

Step 6.1: Registration of an electronic OSAGO policy for new Clients

Filling in general data on the insurance contract.

Calculation number. It is formed after entering all the application data by pressing the "Calculate" button.
Conclusion date is today's date.
Specify the start date of the contract insurance period (the insurance period is one year).
The insurance period is equal to the insurance period by default. The period of insurance cannot be less than 3 months. The contract may stipulate no more than 3 periods of insurance.

Filling in the data of the Insured.

The Policyholder's data is filled in automatically, based on the information specified by the Policyholder at the time of registration in the personal account.

Filling in information about the owner of the vehicle.

If the owner of the car belongs to the policyholder, the "Owner" section is not to be completed. See if there is a checkmark "V" next to the line "Is the policyholder."

If the Vehicle Owner is not the Insured, you need to remove the "V" in the appropriate field and fill in the information about the Vehicle Owner:

Filling in takes place in an almost completely identical way, as well as entering data during registration.

The only difference is in the presence of fields that are not required to be filled in and in the possibility of choosing the form of the owner (highlighted in color).

Enter the personal data of the owner (name, date of birth and gender).
Specify the identity document of the owner by filling in its series and number.
If desired, add the contact details of the owner.
Specify the owner's registration address by clicking on search. Selecting an address using the directory is done step by step by selecting the region, city and street.

Complete the owner's address with information about the house and apartment by entering it manually.

Filling in vehicle information.

Select the brand of vehicle (TC) from the directory.
Select a car model. If the required option is not in the list of models, indicate “other” and enter the full name of the vehicle according to the Title.
The vehicle type will be set automatically depending on the specified vehicle model. Insert "V" if the vehicle is used with a trailer
Specify the year of manufacture of the vehicle.
Specify the power if the type of vehicle is "Passenger". If "Cargo" - fill in the field "Permitted max. weight".
Select the steering wheel position.
Fill in the VIN-number of the vehicle, consisting of 17 characters. If there are fewer characters, then this is the body number - enter it in the appropriate field, and fill in “VIN” with the word “MISSING”. When entering the VIN number, filling in the “body / chassis number” is not necessary.
Fill in the registration number of the vehicle. If the car is not registered with the traffic police, do not fill in this field.
Select the purpose of using the vehicle.
Fill in the data of the Vehicle Passport (use English letters in the PTS series).
In the presence of the entered TCP, the Registration Certificate is not required to be entered.
If necessary, fill in the data on the diagnostic card (DK) by selecting the diagnostic card in the "Document Type".
Fill in the DC number, most often consisting of the 21st digit (card number in EAISTO).
Fill in the date of issue of the DC.
Fill in the end date

Step 6.2: Adding/Removing Drivers

If the list of drivers allowed to drive is limited, then select the appropriate value from the list:

Enter the driver's last name.
Enter the Driver's Name.
Enter the driver's first name.
Enter the date of birth of the driver.
Specify date of issue first driver's license.

Attention! In the field "VU date" (driver's license), enter the date of receipt first driver's driver's license. If only the year of receipt of the first VU is known, then fill in the field as follows: “12.31.ХХХХ”, where XXXX is the year of receipt.

Specify a series of driving licenses.
Enter your driver's license number.
Select the gender of the driver.
To remove a driver from the list of persons allowed to drive, click "Delete".

Step 7: Calculate and save the policy

After filling in driver information, click "Calculate".

After reviewing and agreeing with the cost of the issued policy, click "Save". By pressing the "Save" button, the intention to conclude an agreement is confirmed.

After you click on the key "Save" a window appears with information on your policy - carefully read them and, if there are no errors, click "Save".

Possible errors when checking SAR data:

Such errors indicate that you have not filled in all the necessary data. Please fill in the missing information to correct the error.

One of the stages of issuing an electronic OSAGO policy is the verification of the data specified by the client about the insured, the owner, the driver and the vehicle, with the data stored in the AIS RSA. If the verification is successful, then you can proceed to the next stage of issuing the policy. If the data verification is not passed, it is impossible to issue an electronic policy. In this case, you can contact the nearest office of SPAO "RESO-Garantia" to issue a policy on a printed form, or send a letter to the address [email protected] for a possible solution to this problem.

After you have saved the electronic policy, the "Pay" button becomes active. Clicking it will take you to the page payment system.

Step 8: Payment system selection form

If the form is not displayed correctly, not as shown in the figure, or the payment button does not function, use the instructions.
Specify, provided that you will pay with a VISA card.
Specify if you will be paying with a MasterCard.
Press the "Pay" button. The policy has been bought.

Step 9: Form of payment

Enter your card number.
Select the expiration date for the card.
Enter the cardholder (as written on the card).
Enter the CVV2 code (shown on the back of the card).
Click to pay.
Click if you decide not to pay.

After you have paid, you need to return to your Personal Account and refresh the page (F5), after the update, a link to download the electronic policy will appear, in addition, an SMS and e-mail will be sent to the user where the number of the policy form is indicated.
If you want to terminate or make changes to the policy, you will need to go to the office and write a written application.
The online policy is available for download and viewing in the Personal Account. We advise you to print it on the same day. It must be carried with you and shown if required by the traffic police inspector.
If you do not pay for the created policy using the payment system (Step 7-8) within 24 hours from the date of issuing the policy, the system will assume that you have refused to prolong the OSAGO agreement. Payment methods other than those specified in Step 7 are not allowed.

Step 10: Obtaining an insurance policy form

The link to download the electronic policy will be available after payment, that is, the field of how you bought the policy, for this you should refresh the page (F5). A PDF file is downloaded to a computer and can be printed from any program that supports this format, such as Adobe Reader.

Appendix 1: Login/password recovery

Step 1.

Please enter the name of the policyholder.
Specify the series and number of the insured's passport.
Click to check the entered data.

Step 2

In case of successful verification of the data specified in Step 1:

The policyholder's login is automatically entered in the specified field.
Specify a new password that will be used to enter the Personal Account.
Confirm the password specified in clause 2.4. Click to receive a one-time password via SMS.
Enter the one-time password received via SMS.
Enter the characters shown in the picture.
Click to reset your password.
Click to return to the login form.

If the data specified in Step 1 fails the verification:

Check the correctness of the data specified in Step 1;
If the correctness of the data is checked and the error is not set, re-register the user.

Annex 2: Checking the electronic digital signature

The electronic OSAGO agreement received by you is signed with a qualified electronic digital signature of SPAO "RESO-Garantiya".

To verify its authenticity, you will need Adobe Acrobat or Adobe Reader, as well as installing additional software.

Details can be found by following the link.

Organization SPAO "RESO Garantiya" provides its current and potential customers with online insurance services. For these purposes, the company's specialists have developed a RESO client's personal account, which allows you to access insurance services without leaving the apartment or while on the road. Thanks to this service, the sphere of insurance is getting a little closer for the average user. Insuring your life, property, car or even your workplace is getting easier. This article is devoted to the work of the service, its key features and opportunities.

The company is focused in its activities on providing insurance services to clients of various levels, therefore it provides an opportunity to connect a personal account of the reso guarantor to both citizens and organizations. The services can be used by customers who have registered in the company's personal account system. First, consider an example of how ordinary citizens can register in the system.

2.Select the line "Registration for individuals".

3. Familiarize yourself with the rules for using the service, the policy for providing access to personal information and its protection.

4. Fill in the passport data and contact information in the appropriate fields.

5. Approve the collection of data for processing and informing by e-mail and SMS messages.

6.Enter the verification code.

7. Press "Check data in PCA".

As a result of these actions, you will create a client profile from which you can manage insurance offers and services, for example, order an OSAGO policy.

Registration for legal entities

Registration for organizations and private entrepreneurs is almost the same and differs little from creating a profile for individual. The primary steps are largely identical:

1.Go to the official website of the organization's personal account https://client.reso.ru/WarAgentResoRu.

3. Familiarize yourself with the terms of use, the policy of granting access to personal data and their protection in the service.

4.Enter the full name of your organization.

5. Fill in the fields OPF, OGRN, TIN with correct information.

6. Write information about the registration of the organization (series and number).

7. Also indicate the short name of the company.

8.For non-residents Russian Federation a temporary registration address is required.

9.Enter the verification code.

10.Complete the procedure by clicking "Check data in PCA".

After completion, you can proceed to log in and perform some action.

How to log in to a client

Simple and clear operation, which should not cause difficulties. In order to enter the policyholder profile, you must do the following:

Go to the authorization page - https://client.reso.ru/WarAgentResoRu.
Enter as a login a valid phone number used as the main one for your personal account.
Enter password.
Enter a one-time password to confirm login.

Login to the client profile through EPGU

Users are also provided with an alternative method of authorization in the system, which does not require them to register in advance. A prerequisite is the fact that they have a profile on the portal of the State Services of the Russian Federation, which has undergone full identification. If everything is in order, then just go to the client.reso.ru authorization page, select the “Login through the State Services Portal” as the preferred method. After the portal loads, you need to:

Enter your username and password from the State Services.
Agree to actions with your data for RESO-Garantia so that the services can exchange information and automatically register you in the RESO system.
After that, you will be able to use the full functionality of the service.

Not only clients can use the personal account, but also employees represented by insurance agents, as well as partners who Insurance Company trusts. They have access to their personal account through the website https://wp.reso.ru. To log into your account, you will also need a login (personal employee ID or phone number) and a password (issued by the company's management).

Profile features

A personal account is a service equipped with many functions and options. It provides an opportunity at any convenient time to carry out actions online with the received insurance services:

Get access to the data of the insurance policy, change them or supplement them (obtaining information about the validity period of the policy, its details).
Find out about new offers, competitions and promotions of the company.
View online and, if necessary, make copies of the concluded contracts.
Online calculation (calculation of the approximate amount of insurance policies).
Buy a new policy or renew an old one.
Sign up for auto insurance.
Order the delivery of the policy (valid for customers from Moscow and the Moscow region).

Another interesting opportunity provided to users of a personal account is its mobile version.

Mobile application RESO Mobile

The RESO Guarantee Mobile application is also a personal account, but adapted and redesigned for use on mobile devices. It also comes with some additional features, including:

viewing a list of hospitals where you can receive services according to the terms of the purchased policy;
viewing insurance programs that are applied in each clinic indicated on the map;
making an appointment with a doctor in a clinic that is included in the scope of the policy;
the opportunity to leave a comment about the work of the doctor and the clinic;
a home call for an ambulance from an insurance clinic;
fast and prompt transmission of a signal about an incident that happened to the policyholder compulsory insurance auto civil liability through the application;
control over payments under the policy (extract of the history of operations and payments);
notification of the client about upcoming actions with policies (the need for renewal, payment or reissuance),
getting advice from a personal insurance agent via a call or chat;
search for the nearest branch of the insurance company.

You can download RESO Mobile for free from the App Store and Google Play.

Access recovery

In case the user loses access to the password, he can recover it using the password recovery option. The link to it is on the authorization page. To reassign the login / password, you will need to confirm your identity by entering passport data in the recovery form. After checking the existence of a profile in the system, a message with new login data will be sent to the email address or phone number.

Deleting a personal account

If you decide to stop being a member of the program for using the services of the service, it is enough to cancel the contract with the insurance company. It is not recommended to specifically disable the profile, as there are frequent cases when users connect it back. Make sure that your personal account is protected and just do not use it. During the termination of the contract, he himself will cease to be active.

Communication with the company

In order to find out the information of interest, it is not necessary to go to the office. It is enough to use your personal account or directly contact the support service - 8-800-234-18-02. In addition, you can use the feedback form on the site or chat in mobile application to contact the representatives of the company in writing and ask them a question of interest.

Summary

The RESO-Garantia personal account is a safe multifunctional assistant in insurance matters for agents and consumers of insurance services. Convenience and mobility, the availability of the necessary functions and round-the-clock access to them through online work give users of the service many advantages over other customers. By joining the number of people using your personal account, you will gain independence in choosing insurance products, operational control over them, saving time and additional profitable opportunities.

After the start of cooperation, the best means of tracking all transactions and ordering services is the RESO-guarantee personal account, which can be accessed both from a home PC and from a phone.

The registration procedure will take only 5 minutes maximum. You need to perform a few simple steps and enter the data:

select the "new client" button in the navigation bar. She will redirect you to the RESO personal account of the client.

in the form that opens, enter the first name, last name, patronymic, gender, date of birth, country and address of actual residence;
phone number;
series and number of the passport;
enter the password that will be used to log in;
type characters to pass the test.

Important! When creating a password, it is preferable to use numbers, letters in two cases and special characters like "*", ";" or "#". This increases reliability by reducing the likelihood of unauthorized access.

Reso login to personal account

To log in, you need to enter the login in the appropriate field, and then type the password. To enhance the security of the account, a system with an additional one-time password coming to the phone. Only after that you can click the “login” button.

By clicking on the button you will be redirected to the official website

An alternative entry option is through public services.

How to recover the password for Reso's personal account

Important! If after registration you can’t log in, use the password recovery via SMS / E-mail (you need to fill out the proposed form with the name of the passport data and captcha). Please note that the resource only works with the specified browsers.

Official support comment on changing phone number

Changing the phone number in the Personal Account is not provided.

Please send a scan of your passport and a handwritten application to block your Personal Account for your personal data.

After blocking, you will be able to re-register with correct data.

The application must indicate the full name, login, passport data and the reason for blocking the Personal Account.

How to change data in your personal account RESO-Garantia

The only sure way to make changes to the passport data is to contact the nearest office of the Company.

How to add a driver to the policy through the office

To add a driver to the policy through the personal account of RESO-Garantia, write the policy number to this email address [email protected]

In the subject line of the email, write "I can't add a driver to the OSAGO policy online."

Advantages of the RESO personal account

Upon registration, you will receive additional features, which are not available without using the Internet:

news related to the insurance industry;
reminders to pay for services;
instant connection with the support of the company.

Logging into your RESO Guarantee personal account will take a few seconds, which is much more convenient and cheaper than a personal visit to the office, especially if you are at work. The company has a stable rating among insurers, which guarantees prompt payment of claimed compensation.

Calling an agent through the RESO personal account

You have the opportunity to call an agent for one of the types of insurance offered in the form. You need to enter in it the coordinates and comments regarding the issue. Our experts will contact you at a convenient time for you. Fields with an asterisk are mandatory.

By clicking on the button you will be redirected to the official website

Reso-Garantia is an organization founded in 1991. Provides individuals and corporate clients with insurance services. The company can issue a CASCO or OSAGO policy, a green card, insure health, life, property, civil liability, travel, business risks, etc.

The official website of the insurer is www.reso.ru. One of its sections is the Reso-Garantia personal account. It gives customers the opportunity to track the status of purchased policies, manage insurance without contacting the offices and agents of the insurance company.

Why create a personal account?

The personal section on the website of the insurance organization allows customers to:

Have constant access to all purchased policies with the ability to view them, save them to a computer and other media, and print them.
Buy insurance products and renew already issued insurance without re-entering information about the insured object and the policy buyer.
Receive personal offers from an insurance company, track promotions on OSAGO, CASCO, VHI and other products.
Notify the insurer about the occurrence of an insured event and monitor the status of their consideration.
Interact with agents and employees of Reso-Garantia.

Without registration and authorization in the personal account, online calculators of insurance products, the purchase of policies (without the possibility of further control over them), and the filing of applications for compensation in the event of an insured event are available.

Registration in a personal account

To gain access to the system, you must:

open the authorization page in your personal account;
choose the registration option: as an individual or as a legal entity;
fill in the registration form;
send the data for verification to the RSA;
receive a password on your phone or e-mail to enter the system.

If you have an account in the ESIA (State Services), you can use it to create a Reso-Garantia personal account. The system will ask you to confirm access to personal information account in the State Services: full name, series and passport number. Next, you will need to enter the missing information: gender, date of birth, phone number, for non-residents of the Russian Federation - registration address. Enter this information and agree to the terms of personal data processing. After that, you will be able to enter the personal account of the insurance company through your account in the State Services.

The authorization page on the insurer's website is located. To enter the service, you need to enter the login and password received during registration. Then click the "Get password" button and enter the one-time code in the corresponding field. It will come to the cell phone attached to the account.

Forgot your identification data from your personal account on the Reso-Garantia website? Use the password recovery service, the link to which is located under the authorization form. To obtain a new password, you will need to indicate the full name and passport details of the insured person.

Reso-Garantia mobile application

For users of smartphones and tablets, the insurance company has developed an official RESO Mobile application. The program is free and can be installed on iOS and Android devices. The app is available for download on the App Store and Google Play. It allows you not only to buy policies and monitor their expiration date, but also perform a number of other tasks. For example, through the application, you can find a clinic where they serve VHI, make an appointment with a doctor, etc.

The RESO-Garantia client's personal account provides access to the list of valid OSAGO agreements and makes it possible to issue new policies.

Advantages of the Personal Account:

The policy is always available for download and print;
Easily track the expiration date of the policy;
Just renew the policy;
No constant data entry is required (Personal Account will “remember” you);
Access to special promotions and offers;

Issuing an OSAGO policy with registration in the Personal Account is a standard practice of insurance companies that are responsible for protecting the personal data of their customers.

Please note that login and password information is confidential. Ensure that this information is stored securely and do not pass it on to third parties.

To use the possibilities of the Personal Account, a citizen, first of all, needs to register on the website of the RESO insurance company.

Step 1

On the account creation page, you will need to click on the link "For individuals".

Step 2

In the submitted form, you must enter information about the vehicle and its owner:

passport details of the owner of the vehicle;
technical passport (PTS);
driver's license (document number, length of service, date of issue, etc.);
vehicle diagnostic card.

Step 3

Step 4

Confirm the agreement on the processing of personal data.

Step 5

Check the information using the corresponding button.

Step 6

Enter contact information (e-mail, phone number).

Step 7

The login and password of the account will be sent to the coordinates specified earlier.

How to enter the OSAGO personal account?

To log into your personal account, you will need to enter the data received by e-mail (or phone) during registration, namely the login and password. The phone number will receive an SMS message with a code sent by the system to confirm the entry. After the done actions, access to the “login” button will appear, by clicking on which, the client will be in the Personal Account.

Conclusion

For citizens, the most comfortable conditions for issuing an OSAGO insurance contract are created: purchasing insurance via the Internet, calculating the cost of the policy and comparing it with other insurance companies. Using the Personal Account, car owners will be able to renew the policy without wasting time, as well as track various changes.