Indications for water personal account. How to transfer water meter readings

Installed water meters help save on utility bills. You only pay for the volume actually consumed, not the mythical average. Now you can send water meter readings through the State Services - no need to fill out a paper form and transfer it to the representative of the management company, you send information via the Internet. Let's figure out how to do this - on which site, whether registration is needed, until what date the data is entered.

Government Services Portal

For Muscovites, a portal of urban public services pgu.mos.ru has been developed, which presents a variety of electronic services. Here you enroll your child in Kindergarten or school, check and pay the fines of the traffic police, control the attendance of the student. In the housing and communal services section, services were implemented for issuing information on housing and technical accounting, overhaul, the formation of a payment document, as well as the receipt of information from electricity meters and water meters.

To submit water meter readings through public services - Moscow, you must register on the portal. To create an account, you do not need a residence permit in Moscow, but without it, some electronic services will not be available.

You will need to enter your first and last name, e-mail address and set and confirm a password to enter - at least 6 characters, consisting of a set of Latin letters and numbers. You can come up with a login that you will specify when opening the system - but this field is not required. If you don't write an alias, your email address will be used as the alias.

Security question and answer are needed to restore access in case of password loss, to contact support. Choose a question that only you know the answer to. At the end, indicate the phone number that will need to be confirmed with the code from the sent message. The number is used for communication in case of problems with visiting the resource and for use in a mobile application for smartphones and tablets.

After entering the data, you are prompted to read the agreement and accept it. By doing so, you consent to the processing of personal data. The system implements encryption tools, a set of technical and organizational measures to protect information from unauthorized access by third parties. Click the "Register" button to complete the process of creating an account on the Moscow public services website.

The transfer process

Residents of apartments that have appropriate meters installed are required to transmit data from metering devices on a monthly basis. If you miss the period in which readings are taken, you will have to pay for water supply according to the average standard. This is unprofitable for the end consumer, the regulatory data are overstated and constantly growing. Therefore, after installing metering devices for cold and hot water, take care of the timely transmission of consumption data. Do not miss the deadlines so that the accruals for the month have time to get into the current payment document.

In order to send water meter readings through the State Services in the current period, go to the Moscow information resource with your password. If you have not yet registered in the system, you can go to the profile on the state portal. To do this, select "Login using gosuslugi.ru" in the password entry form. You will be redirected to the portal page, you will enter the input data and will return back to the Moscow services website.

In the catalog of services, open the subsection "Apartment, housing and communal services", go to the item "Reception of readings from water meters". You will see a description of the service - a list of recipients, cost, necessary data, result and delivery time. Click the "Get Service" button.

Please note that primary meter readings must be submitted to management company serving your home. Therefore, after installing metering devices, transfer the values ​​\u200b\u200bto the Criminal Code or the MFC once, and then enter them through the site.

The recommended deadline for the transfer of meter information is from the 15th day of the current month to the 3rd day of the next month. If you missed the time and submitted the data later, they will be taken into account in the accruals in the next billing interval.

The service is implemented for end users – individuals. The service is free, money for entering meter readings is not taken. To correctly submit information, enter in the form fields:

• payer code (indicated in the upper right corner on the utility bill);
• apartment number.

The system will find you in the database and proceed to the second step. On it, indicate the data on water consumption (in cubic meters) for each of the installed devices. Click on the field next to the required counter and enter the current information.

After entering all the values, submit them for charging. The transmitted meter readings are stored in the system archive. You can see the table of entered data by months in your Personal Account. For each metering device registered on the portal, the deadline for the next check is indicated - click on the “?” to the left of the meter number when entering readings to see the date.

Value Entry Rules

To avoid mistakes when submitting water meter readings through the Moscow State Services, follow the simple rules:

• When writing, use only numbers and an integer separator (comma or period). The value must contain up to 7 integers and 3 decimals.
• Do not enter data that is less than the previous readings.
• Enter values ​​strictly greater than the check values ​​- they are listed under the symbol "?" next to the counter name.
• The data should not exceed the consumption standards several times.
• You can skip the transfer of information for no more than 2 months. Data for missed days will be taken into account in the next calculation interval.
• If you have not entered data for 3 months or more, first contact the district office of the MFC or GKU IS. Transfer cannot be resumed in the portal.

If you miss the reporting interval for the current period, you will be billed based on the average monthly data for the last 6 months. To make a recalculation, contact the managing organization. The difference between the average and actual readings will be taken into account in the next period, after entering the meter readings.

1. On the City Services Portal https://mos.ru/:

• Register on the City Services Portal https://mos.ru/ by entering your email address, full name and phone number.
• It is also recommended to indicate SNILS (your insurance number of an individual personal account in the system of compulsory pension insurance)
• In the "Services" section, select the category "Housing, housing and communal services, yard", then "Reception of readings from water meters" or go to. Enter information about the apartment, readings for the current month and make a payment, if necessary.

You can transfer water meter readings from the 15th day of the current month to the 3rd day of the next month.

LIFE HACK: SAVE APARTMENT DATA IN YOUR PERSONAL OFFICE AND DO NOT ENTER THEM MANUALLY EVERY MONTH

2. By phone:

By calling the Unified Service Department for receiving IPU readings by tel. : 8-495-539-25-25

3. Through mobile app"Housing and communal services of Moscow" or "Gosuslugi":

Install the application on your smartphone;

Register using your number mobile phone;

Specify the address of the apartment and the code of the payer;

Enter meter readings and save changes.

4. By SMS:

To send meter readings, just send an SMS message.

to a short number 7377 , for example: "water add 10.1 20.3"

Are you using the service for the first time?

Send free sms with text "water kp codepayer" to a short number 7377 , for example: "water kp 0987654321"

Get information about water meter readings for the previous period. To do this, send a free sms "water info latest" to a short number 7377 .

Attention! Water meter readings must be entered in accordance with the order in which readings are provided for the previous period.

If, when requesting information for the previous period, you received an SMS with the text: “readings of the hvs meter with the number 01-01234567-av: 221 . Readings of the hot water meter with the number 02-01234568-av: 230 ", then to enter readings for the current period, you must send a message of the form: "water add counters counters"

Send free sms with text "water add counter1 counter2" to a short number 7377 , for example: "water add 10.1 20.3"

You can find out more about the services

Latest Moscow news on the topic:
Methods for submitting readings of water meters.

Methods for submitting readings of water meters.- Moscow

To save your time, the Moscow City Government has launched several services for submitting data on hot and cold water remotely, in any way convenient for you:
10:50 27.03.2014 District Tekstilshchiki SEAD of Moscow

All residents of the capital have to pay monthly for the use of water. With the advent of the State Services portal, this has become much easier.

Dear readers! The article talks about typical ways to solve legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:

APPLICATIONS AND CALLS ARE ACCEPTED 24/7 and 7 days a week.

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In order to understand all the intricacies of registering and creating a personal account, the methodology for sending meter indicators for cold and hot water, and liability for non-payment of services, we suggest that you familiarize yourself with the following information.

What you need to know

With the help of the State Services portal in Moscow, residents of the capital have the opportunity to transfer data from water meters, if necessary, use the readings of previous periods that are stored in the database, and inquire about the verification period of the meter.

If he came up, then you need to find entity which holds a license for this type of work.

Photo: what you need to know about water meters

To do this, you can contact your Criminal Code or independently find the appropriate organization on the Internet.

But before you start using the LC for transferring readings, you will need to visit the MFC and transfer the initial readings of the meter to the employee of the institution.

Further payment will depend on their value. Data on the consumption of cold and hot water will need to be submitted starting from the middle of the month and until the 3rd day of the next.

If the user does not have time to transfer the readings within the specified period, then their accounting will be made in the next month. An application form for checking the meter is possible.

Photo: application for checking water meters

Registering a personal account to log into the site

The ability to transfer data on water consumption using the State Services system is provided only to individuals.

In order to send indicators of hot and cold water meters using the Gosuslugi portal in Moscow, you will first need to register on the pgu mos ru website, for which you must perform the following steps:

• enter the user's full name;
• indicate the email address, it will be required if the user forgets the password to enter the personal account, it will be necessary to contact the technical support of the site to receive messages about the services provided, to launch service updates, to confirm the actions carried out using the service;
• login. Its introduction is optional, if this is not done, then the login will be the email address. If the login is entered, then it will need to be used for the authorization process in the system;
• come up with a password that meets the system security requirements and repeat it;
• choose from those offered or come up with your own Security Question and enter the answer to it. This data may be useful when contacting technical support;
• enter mobile phone number. This is an optional condition, it will be required when entering the mobile application of the system and for communication if there are problems accessing the site;
• then you will need to read the agreement on the processing of personal data and check the box next to the phrase "I accept the agreement";
• now you need to click the "Register" button, after which a message with a confirmation code will be sent to the mobile phone number or email address. It will need to be typed in the "Confirmation Code" item. You can click on the received link "Confirmation of registration". This completes the registration process on the portal.

To use your personal account, you will need to follow the appropriate link, which will be displayed on the page loaded upon completion of the registration process on the portal.

In the window that appears, you will need to click the "Login" button. If the user has previously registered on the State Services portal and an account has been created on it, then registration on the pgu mos ru website is almost completed.

Photo: registration of a personal account on the State Services portal

A page will be displayed on which it will be necessary to provide access to the site pgu.mos.ru to the data of the user's personal account.

Photo: registration on the State Services portal

To do this, you need to press the "Give" button at the bottom of the screen. The registration process is completed, the user goes to the personal account of the Moscow State Services system.

How to properly display data

To transmit water readings via Personal Area Public services in Moscow will first need to determine their values.

To do this, it is necessary to rewrite the first 5 digits from the roller indicator of the water measurement volume.

The last 3 digits after the decimal point are ignored. This method is suitable for metering devices for cold and hot water supply.

The legislative framework

The requirements and functions of the State Services portal are determined by Decree of the Government of the Russian Federation No. 861 dated 10/24/2011.

A strategy for the development of the portal until 2020 has been developed, it is represented by the State Program "Information Society", subprogram 4 "Information State".

Rules for transferring balance through the official website of the State Services

To transfer the balance, you will need to enter the personal account of the Moscow State Services portal, select the "Services" section, then the "Housing and Housing and Public Utilities" subsection.

Now you need to find the service "Acceptance of water meter readings" and click "Get service". Next, you will need to enter the code for paying utility bills from the receipt, it is located in its upper right corner.

After that, you should specify the address of the location of the water meters and enter the values ​​​​of their indicators.

Also in Moscow, there is the possibility of transferring current water meter data through a free mobile application.

To do this, you need to go to the official application store for your smartphone (for example, the App Store, Google Play), in the search box, enter "Public Services", download one of the downloaded applications to your phone.

Now you need to select the "Housing" service, click "Meter Readings", then "Enter Readings", enter the required numerical values ​​​​and click "Save".

When transmitting information about the volume of water consumption, the payer must take into account the following subtleties:

• in the case of installing a new meter, you must first visit the management company of the house or the MFC and transfer all the necessary documents to them, enter the initial values;
• it is required to enter indicators of water consumption monthly, let's allow a break of up to 2 months. In this case, the readings will be taken into account next month;
• if the indicator values ​​​​have not been entered for more than 3 months, then to resume data transfer through the portal, you will need to visit the UK at home or the MFC;
• it is not allowed to enter water meter indicators, the numerical value of which is less than the indicators for the previous month;
• only numeric values ​​and delimiters are to be entered;
• in the window of integers, you can enter up to 7 digits, after a comma - up to 3;
• transmitted consumption indicators cannot exceed the water consumption standards established at the state level;
• the input meter readings cannot be lower than the calibration ones. You can view them by clicking the "?" near the name of the meter.

How can a client correct erroneous data via the Internet

If an error is found in the submitted data, it is possible to delete the erroneous readings.

To do this, you need to click the red cross next to the "Instrument Readings" button, the readings will be deleted. But erroneous readings can be removed if certain conditions are met:

• if the testimony was submitted before the 20th, then it can be corrected. In the case when the data was sent after the specified date, then the adjustment can be made only within a day. If this period is missed, then you will have to visit the MFC to make changes;
• the system allows deleting data only for the current month and 2 subsequent ones;
• correction of erroneous readings must be carried out sequentially. If readings for the current and subsequent months were entered, then the future months are corrected first, then the current one;
• the information filled in by the specialists of the State Services Center cannot be corrected by the user.

Penalty to the taxpayer for distorted information

Based on Art. 7.19 of the Code of Administrative Offenses of the Russian Federation for providing false data on water consumption, fines are imposed on consumers in the amount of 10 to 15 thousand rubles.

If the actions of the recipient utilities caused damage in excess of 250 thousand rubles, he will be held criminally liable under Art. 165 of the Criminal Code of the Russian Federation.

It provides for imprisonment for up to 2 years or a fine of 300 thousand rubles, forced labor.

But it must be remembered that only those consumers who interfered with the operation of the meter, that is, “twisted” its indicators, can be held liable.

In the case when a citizen simply transmitted underestimated data, different from those that the meter “twisted”, the consumer will simply have to pay for the entire consumed resource.

Nowadays, the control of meter readings lies with the consumer, so we are obliged to inform the state of each reporting number.

Dear readers! The article talks about typical ways to solve legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:

APPLICATIONS AND CALLS ARE ACCEPTED 24/7 and 7 days a week.

It's fast and IS FREE!

Beginning in 2009, Muscovites and other Russian citizens were required to install meters to control gas and water.

Since that time, much has changed in the legislation, and today we have a civil obligation to enter meter data on our own, and on time.

basic information

The state controls every citizen and consumer, because controllers, who used to be the only person responsible for this, cannot always get into the house and record the testimony.

The work of the controller has remained the same, this is a check, however, he keeps his own records, and the owners of the houses provide additional assistance.

Giving evidence is especially relevant for residents of large cities and metropolitan areas, so special additional methods for fixing water readings.

Nowadays, the world is developing at a tremendous speed, and the Internet has become available to almost every one of us. In addition to the good old way of transmitting readings, there are a number of new, more convenient and practical ones.

These include various applications, Internet portals, city websites, hotline numbers and much more.

The most convenient way is the Internet, because. this can be done independently, without a queue, without replenishment of the account, and other circumstances.

Therefore, our article should help you understand this method in more detail, and teach you how to do it yourself.

In addition to the methods of giving evidence, citizens experience difficulties with such tasks as not knowing the deadlines and the correct formatting of testimony after fixation.

Why is it necessary

It is in your own interests to make an independent fixation of the counter. according to the law, if a resident does not do this on time, his testimony will be calculated at the average daily rate from the consumption rate.

Thus, if the consumer of water does not use it, and does not enter the testimony, he will have a debt.

Photo: what you need to know about water meters

This reason worries many citizens, however, the purpose of such control lies in the fact that every citizen realizes his responsibility and makes the necessary fixation in time. Another reason for fixation is the difference in the consumption rate or its excess.

Families that consume water more than the norm should pay more, and this fact can be found out only with a clear reading on the allotted day. For those who still have not figured out the fixing system, I suggest that you familiarize yourself with the terms.

Deadline for data entry

The data entry deadline is a specific period adopted by the state, which determines the difference between new readings and readings from the previous month. The application form is available.

Each Muscovite undertakes to do this procedure every month in the interval from the 15th to the 3rd. This process should be taken seriously, because. if it is found that the norm according to the indications was exceeded, the program simply will not accept them for fixation.

The same applies to the regularity of submission. If the consumer has not entered data for three months, he will no longer be able to enter them so easily, and the only way is to contact the engineering service.

You should be prepared for the fact that even if you did not use water, there will be a debt at the average rate, so with your appeal you will give up-to-date information, the specialist will enter them manually and correct if necessary.

Regulatory regulation

Law No. 261, Articles 5,6, 13 obliges all owners of houses and apartments to install meters. Legislative acts are also important:

Rules for electronic communication of water meter readings in the capital of the Russian Federation

Rules for notifying meter readings in the capital of Russia:

1. Entries must be submitted within the allotted time.
2. When fixing, you should not write down all the numbers, but only the last 3 totals that go from right to left. They indicate the total number of liters. The next step is rounding to whole cubes. m. they are indicated in black on the dial of the counter.
3. Make a message in compliance with the recommendations regarding this method, tk. Each transfer method has its own nuances that should be understood before using.
4. If separate cold and hot water meters are installed in your house, fixing should be done separately. Usually such devices are painted in red and blue colors, but if they have an identical appearance, you need to touch and understand where which one is located.
5. Readings should be carefully entered, tk. incorrect information is punishable by a fine.
6. New meters will not be suitable for making readings via the Internet.

Transfer Options

Among the transmission methods, Moscow has the following:

1. Sending readings via SMS.
2. Make readings online using some sites.
3. Enter data using a voice message by calling the desired number.
4. Through mobile applications.
5. In the engineering department of the region.

This diversity was not created by chance, but in order to increase the assistance and productivity of citizens and housing and communal services.

Each consumer can choose one of the above methods. How to transfer water meter readings via the Internet in Moscow:

• on the website of the measure of the city;
• on the State Service portal;
• on the site of the management company.
• Unified information settlement center.

Each of them has features, consider the input procedure in more detail:

1. The site of the city measure requires an individual payer code, which consists of 10 digits. The code can be found by looking at your previous water payment receipt, it will be located on the right next to the date.
2. Go to the services section, taking readings for water.
3. You will see a window in which you need to enter SNILS and a password. If you are visiting this site for the first time, pre-registration is required. To do this, click on the offer to register, and follow the next steps.
4. After registration, you go to your personal account, and go to services - entering readings - hot and cold water(fill in), send.
5. This site also supports other types of social login. networks and portal of public services.

Through Public Services

The State Services Portal is one of the most reliable and popular services, but it also requires prior registration of a new user.

In order to make the first attempt to make a statement, you must first visit the Public Services Center in your area.

After that, you will be able to use the Internet feed on an ongoing basis, without walking. This method can only be used for individuals:

• after entering your personal account, click on "catalog of services", then "payment of utilities";
• among the proposed options for service providers, select the appropriate one;
• A window will open where you need to enter your personal code. You can see it on the payment check for water.

Indicate the number of the apartment, and indications from consumption.

Mobile application for non-residents

To use such a service, it is necessary that the phone has the application "Housing and communal services of Moscow". It is available for download free of charge.

It also requires prior user registration. When you log in after registration, you will need to enter personal information:

• personal code;
• residential address;
• SNILS;
• other data.

It is possible that the data entry is incorrect. An alternative input option can be a regular SMS. This option is also suitable for nonresident citizens.

To use such a service, knowledge of the commands is required. For a beginner, pre-registration is required:

• to register, send the word “servicereg” to 7307;
• in order to use the service, you need to send another message to this number, indicating the personal code. It looks like this - vodakp and your number. Thus, the system will know from whom the testimony is sent;
• The next step is to give indications. To do this, you need to send an SMS with the text “vodadobavit” and indicate new indications;
• if there is more than one meter in your house or apartment, the readings of each are entered with a space between them. Messages to this number are free.

What to do when making a mistake